Terms & Conditions
Last Updated: January 2024
Important Notice
1. Acceptance of Terms
By accessing and using AliyahCompany’s services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our services.
2. Description of Services
AliyahCompany provides four main services: (a) Website Design and Development, (b) Electronic Repair Services, (c) AI Software and AI Agent Solutions, and (d) Commercial Sanitation Services. Specific terms for each service category may apply and will be communicated during the project initiation phase.
3. Website Design Services
3.1 Project Scope
All website design projects will have a clearly defined scope of work agreed upon before commencement. Any changes to the scope may result in additional charges.
3.2 Client Responsibilities
Clients are responsible for providing all necessary content, materials, and feedback in a timely manner. Delays caused by client non-responsiveness may affect project timelines.
3.3 Revisions
Standard projects include up to 3 rounds of revisions. Additional revisions may be subject to extra charges.
3.4 Intellectual Property
Upon full payment, the client will own the final website design. Aliyahcompany retains the right to showcase the work in our portfolio unless otherwise agreed.
4. Electronic Repair Services
4.1 Diagnostic Services
We offer free diagnostic services for most devices. If you choose not to proceed with repairs, there is no charge for the diagnosis.
4.2 Repair Authorization
All repairs require explicit client authorization before work begins. We will provide a detailed quote including parts and labor costs.
4.3 Warranty
All repairs are covered by a 30-day warranty on parts and labor. This warranty does not cover damage caused by misuse, accidents, or unauthorized modifications after repair.
4.4 Unclaimed Devices
Devices not claimed within 60 days of repair completion may be disposed of or recycled at our discretion. We will make reasonable efforts to contact you before disposal.
4.5 Data Responsibility
While we take precautions to protect your data during repairs, we are not responsible for data loss. Always backup your data before bringing devices for repair.
5. AI Software Services and AI Agent Services
5.1 Custom Development
AI software solutions are custom-developed based on client specifications. Development timelines and costs will be outlined in a detailed proposal.
5.2 Data Usage
Client data used for AI model training will be handled in accordance with our Privacy Policy. We will not use your proprietary data for other clients without explicit permission.
5.3 Performance Expectations
AI models are probabilistic in nature. While we strive for high accuracy, we cannot guarantee 100% accuracy in all cases. Performance metrics will be discussed during the project scope definition.
5.4 Ongoing Support
AI solutions require ongoing monitoring and maintenance. Support and maintenance terms will be defined in the service agreement.
6. Commercial Sanitation Services
6.1 Service Scope
AliyahCompany provides commercial sanitation services for offices, warehouses, commercial buildings, data centers, food-related facilities, non-food-related warehouses, and other business spaces. Service details, frequency, and pricing will be outlined before work begins.
6.2 Client Responsibilities
Clients are responsible for providing safe access to the service area and identifying any restricted zones, sensitive equipment, special cleaning requirements, or facility policies before sanitation work begins.
6.3 Supplies and Equipment
Unless otherwise agreed, AliyahCompany may provide standard sanitation tools, supplies, and equipment needed to complete the service. Specialty products, advanced equipment, or special cleaning materials may require additional charges.
6.4 Safety and Compliance
We aim to follow safe cleaning practices and professional service standards. Clients are responsible for informing us of any hazardous materials, sensitive equipment, biohazards, or special compliance requirements before service begins.
6.5 Service Limitations
Commercial sanitation services do not include hazardous waste removal, mold remediation, pest control, medical waste disposal, or specialized environmental cleanup unless specifically agreed in writing.
7. Limitation of Liability
Aliyahcompany shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our total liability for any claim related to our services shall not exceed the amount paid for the specific service in question.
8. Warranties and Disclaimers
Except as expressly stated in specific service agreements, our services are provided ‘as is’ without any warranties, express or implied. We disclaim all warranties including merchantability, fitness for a particular purpose, and non-infringement.
9. Payment Terms
9.1 Payment Before Work Begins
Payment is required before any work begins unless otherwise stated in a written service agreement. AliyahCompany will not begin website design, electronic repair, AI software, AI agent development, or any other service until the required payment has been received and confirmed.
9.2 Deposits and Full Payments
Some projects may require full payment upfront, while larger projects may require a deposit before work begins. If a deposit is approved, the standard deposit is 50% of the total project cost, with the remaining balance due before final delivery, launch, device release, software access, or project completion.
9.3 Electronic Repair Payments
For electronic repair services, payment may be required before repair work begins. If replacement parts must be ordered, AliyahCompany may require full payment for parts and labor before ordering parts or starting the repair.
9.4 Commercial Sanitation Payments
Commercial sanitation services are billed according to the terms of the sanitation contract. Payment may be required upfront, on a recurring schedule, or according to the agreed service plan. All pricing, billing dates, service frequency, and payment terms will be stated in the sanitation service agreement.
9.4 Commercial Sanitation Payments
Commercial sanitation services are billed according to the terms of the sanitation contract. Payment may be required upfront, on a recurring schedule, or according to the agreed service plan. All pricing, billing dates, service frequency, and payment terms will be stated in the sanitation service agreement.
9.5 Payment Methods
We accept major credit cards, debit cards, bank transfers, and approved electronic payment methods. Payment processing fees, bank fees, or transaction fees may apply depending on the payment method used.
9.6 Late Payments
Late payments may delay or suspend website work, repair services, AI software development, AI agent setup, support services, or scheduled sanitation services. Past-due balances may be subject to a 1.5% monthly finance charge or the maximum amount allowed by law, whichever is less.
9.7 Refunds
Refund policies vary depending on the service type, project stage, and work already completed. Payments are generally non-refundable once work has started, materials have been purchased, parts have been ordered, project resources have been reserved, or sanitation services have been scheduled. Any approved refunds will be reviewed on a case-by-case basis and may be outlined in the service agreement.
9.8 Service Suspension
AliyahCompany reserves the right to pause, cancel, or suspend services if payment is not received, payment fails, or payment terms are not met.
10. Confidentiality
We respect the confidentiality of your proprietary information. Any confidential information shared during the course of our services will be protected and not disclosed to third parties without your consent, except as required by law.
11. Termination
Either party may terminate services with written notice. Upon termination, you will be responsible for payment of all services rendered up to the termination date. Any work product completed will be delivered upon full payment.
12. Dispute Resolution
Any disputes arising from these terms or our services shall first be addressed through good faith negotiation. If negotiation fails, disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
13. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services after changes constitutes acceptance of the modified terms.
14. Contact Information
For questions about these terms, please contact us at
info@aliyahcompany.com or Call AliyahCompany.
Questions About Our Terms?
If you have any questions or concerns about these Terms and Conditions, please don’t hesitate to contact us. We’re here to help.